Overview
Users can download the LinkSquares Finalize add-in for Microsoft Word straight from the Microsoft Office store.
Note:
- You may need to collaborate with your company's IT department in order to download the Word add-in.
- If you manually sideloaded the Word add-in, please locate the wef folder and delete the manifest file before attempting to download.
/Users/<username>/Library/Containers/com.microsoft.Word/Data/Documents/wef
Process
To download LinkSquares for Microsoft Word:
1. Open Microsoft Word.
2. Navigate to the Insert tab.
3. Click Add-ins.
4. From the drop-down, click Get Add-ins. You will be taken to the Microsoft Office store.
5. Enter “LinkSquares” in the search bar.
6. Click Add.
7. Accept the terms and conditions.
8. Select the newly added LinkSquares icon from your toolbar and log in to get started.
To learn more about logging in to the Word add-in, reference our article on LinkSquares Finalize for Microsoft Word: Logging In.
Common Issues
Add-Ins Disabled
If you see the message "the add-ins have been disabled. Please Contact your IT Administrator for more information" when you click on Add-Ins, ensure your Connected Experiences are on.
To do so follow these steps.
1. Open Word Preferences.
2. Select the Privacy tab.
3. Toggle On the option labeled "Turn on optional connected experiences" (See Screenshot Below).
If this doesn't resolve the issue, please get in contact with your IT Administrator.
Version Compatibility with Microsoft Office
For the Word Add-in to work, we require the version of Microsoft Office to be using Edge WebView2 to render the add-in inside Word.
Microsoft Office Desktop
As of March 2024 the following combinations of Versions and Browsers support WebView2.
| Microsoft Office Version | Retail vs. Volume-Licensed | Is Edge WebView2 (Chromium-based) Installed?* | Browser Type and Version |
| Microsoft Office 2016-2019 | Retail | Yes | Microsoft Edge with WebView2 (Chromium-based) |
| Microsoft Office 2021 | N/A | Yes | Microsoft Edge with WebView2 (Chromium-based) |
*Note: you may need to involve your customer's IT department to confirm that Edge WebView2 is installed.
If you are using a version of Microsoft Word or a browser not listed above, please contact your Customer Success Manager.
As of March 2024 the following combinations of Versions and Browsers do not support WebView2 and as a result the Word Add-in will not function.
| Microsoft Office Version | Retail vs. Volume-Licensed | Is Edge WebView2 (Chromium-based) Installed? | Browser Type and Version |
| Microsoft Office 2013 | N/A | N/A | Trident+ (Internet Explorer 11) |
| Microsoft Office 2016 | Volume-licensed | N/A | Trident+ (Internet Explorer 11) |
| Microsoft Office 2019 | Volume-licensed | N/A | Trident+ (Internet Explorer 11) |
The current documentation and guidance for which versions of Microsoft Word support WebView2 can be found on Microsoft's website here.
Microsoft 365
The Word add-in is compatible with the web-based version of Microsoft 365 since it is continuously updated to the latest version.
To learn more about downloading the Word add-in via Microsoft 365, reference our article on LinkSquares Finalize for Microsoft Word: Download Instructions (Microsoft 365).