Overview
Within the LinkSquares CLM platform, user roles and permissions differ between products, and contribute to different licensing counts depending on how they are assigned to specific users.
User roles allow you to set permissions for particular users to permit or restrict content within the platform.
To learn more about user roles and permissions within LinkSquares Analyze, reference our article on Analyze User Roles and Permissions.
To learn more about user roles and permissions within LinkSquares Sign, reference our article on Sign User Roles and Permissions.
LinkSquares User Licenses
There are five types of user licenses within LinkSquares Finalize:
Power Users
Power users are the administrator-level roles within LinkSquares. These users have full access to the application. They can create, read, update, assign, and delete information within Finalize.
Power users manage the creation and upkeep of agreement templates. They are in charge of provisioning users and managing the application's settings.
This user type is typically assigned to legal team members.
Within Finalize - the following roles will use up a Power User license:
Standard Users
Standard users can create, request, review, and approve agreements, but cannot create templates.
Standard users can view agreements they drafted or have been added to as collaborators within the application.
This user type is typically assigned to departments that collaborate with legal.
Within Finalize - the following roles will use up a Standard User license:
Lite Standard Users
Lite Standard users have limited access to the application.
Lite Standard users can draft new agreements, but cannot own the agreement lifecycle. These users can view agreements they drafted or have been added to as collaborators.
Please contact your CSM if you want Lite Standard users to access the Finalize Dashboard.
This user type is typically assigned to departments that collaborate with legal.
Within Finalize - the following roles will use up a Lite Standard User license:
IT Admin Users
IT Admin users focus solely on administering the application.
IT Admin users are limited to administrative functions within Finalize. These users cannot perform functions such as drafting or viewing in-flight agreements. They can provision users and manage account, login, and encryption settings.
This user type is typically assigned to members within IT departments, or stakeholders responsible for user provisioning.
Within Finalize - the following roles will use up an IT Admin User license:
- N/A - IT Admins do not have access to Finalize.
Finalize User Role Overviews
Administrators
Administrators oversee the platform and its settings. These users are in charge of creating and managing templates.
Administrators can view, edit, and delete all in-flight agreements, even if they are not agreement collaborators.
Administrators can invite new users, and disable or delete existing users within the application from this page.
Administrators have access to expanded global application settings within the Global tab of Finalize App settings. This is where general application settings (e.g., Analyze ingestion preferences) are determined.
Approvers
Approvers can manage all versions of contracts to which they author or are assigned as collaborators.
The Approver role is typically assigned to the heads of departments such as legal, procurement, or finance.
Reviewers
Reviewers can manage all versions of contracts to which they author or are assigned as collaborators.
The Reviewer role is typically assigned to teams like finance, sales managers, and account executives.
Drafters
Drafters can create new agreements, add new agreement versions, and complete tasks (including approving agreement versions). Drafters cannot see dashboards.
The Drafter role is typically assigned to teams outside of legal, such as sales or customer success, who will only be drafting agreements.
Sign-Only Users
Sign-only users can create agreements from Signature-only templates and execute finalized agreements via My Sign Hub. They are limited to moving agreements out for signature and into statuses within the Signed phase. Sign-only users can only be assigned To-do tasks.
The responsibilities of Sign-only users are limited to preparing an agreement for Signature Requests (i.e., the document container that you can send to recipients to sign agreements via Sign) and/or execution via DocuSign and Adobe Acrobat Sign, and following the agreement through to the Fully Signed status.
The Sign-only role is typically assigned to teams outside of legal, such as sales or customer success, whose responsibility ends upon signing.
IT Administrators
The IT Administrator role is ideal for users who do not need access to any part of the LinkSquares application beyond general settings and user provisioning.
Users assigned to the IT Administrator role have access to the Account, Login, and Encryption tabs within Analyze App settings, along with the Manage Users page. The Manage Users page will be the default page after logging in.
The IT Administrator role is typically assigned to members within IT departments, or stakeholders responsible for user provisioning and account management.
Note:
- The IT Administrator role does not apply to Salesforce and API users.
- Finalize supports several IT Administrators.
User Role Matrix and Permissions
License Type |
Lite Standard | Standard | Power | IT Admin | ||
User Role |
Drafter | Sign-only | Reviewer | Approver | Administrator | IT Administrator |
Template Management | ||||||
Create and edit templates | ✔️ | |||||
Create and edit approval workflows (template-level) | ✔️ | |||||
Can be assigned approval tasks on the template-level | ✔️ | ✔️ | ✔️ | |||
Can be assigned to-do tasks on the template-level | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | |
Can be assigned agreement owner on the template-level | ✔️ | ✔️ | ✔️ | |||
Agreement Management | ||||||
Create agreements | ✔️ | Signature-only templates | ✔️ | ✔️ | ✔️ | |
Edit agreement name | If author | If author | If author or agreement owner | If author or agreement owner | ✔️ | |
Access agreements | If author, collaborator, or task assignee | If author, collaborator, or task assignee | If author, collaborator, agreement owner, or task assignee | If author, collaborator, agreement owner, or task assignee | ✔️ | |
Export agreements | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | |
Request form assignee | ✔️ | ✔️ | ✔️ | |||
Reassign Request form assignee | Yes, except when the template-level reassign toggle is disabled | Yes, except when the template-level reassign toggle is disabled | Yes, except when the template-level reassign toggle is disabled | |||
Create agreements from Request forms | If assignee | If assignee | ✔️ | |||
Change agreement status | Yes, except during the complete phase | Yes, except during the complete phase | Yes, except during the complete phase | Yes, except during the complete phase | Yes | |
Move agreements from Signature phase back to Review phase* | If agreement owner | If agreement owner | ✔️ | |||
Move agreements to the Done statsu | Yes, if role is granted permission by Finalize Admin | Yes, if role is granted permission by Finalize Admin | Yes, if role is granted permission by Finalize Admin | Yes, if role is granted permission by Finalize Admin | Yes, always | |
Move agreements out of complete phase (Revert from Done and Fully Signed statuses) | ✔️ | |||||
Claim agreement ownership | ✔️ | ✔️ | ✔️ | |||
Reassign agreement ownership | ✔️ | |||||
Pen assignee | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | |
Assign and pass the Pen | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | |
Add new versions | Yes, except during the Request, Complete, and Paused phases | Yes, except during the Request, Complete, and Paused phases | Yes, except during the Request, Complete, and Paused phases | Yes, except during the Request, Complete, and Paused phases | Yes, except during the Request and Paused phases | |
Approve versions | ✔️ | ✔️ | ✔️ | ✔️ | ||
Delete agreements | ✔️ | |||||
Download agreements | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | |
Download activity log | ✔️ | |||||
Edit agreement details (Info tab of individual agreement view) | Yes, except during the complete phase | Yes, except during the complete phase | Yes, except during the complete phase | Yes, except during the complete phase | ✔️ | |
Edit token values (Info tab of individual agreement view) | Yes, except during the complete phase | Yes, except during the complete phase | Yes, except during the complete phase | Yes, except during the complete phase | ✔️ | |
Add comments | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | |
Document Comparison | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | |
Run AI-powered Smart Summary | ✔️ | ✔️ | ✔️ | ✔️ | ||
Agreement collaborator | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | |
Add collaborators | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | |
Remove collaborators | Remove self only, unless author or task assignee | Remove self only, unless author | Remove self only, unless author, agreement owner, or task assignee | Remove self only, unless author, agreement owner, or task assignee | Yes, except for authors, agreement owners, and task assignees | |
Convert attachments to new agreement versions during the Review phase | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | |
Add attachments | Yes, except during the Complete phase | Yes, except during the Complete phase | Yes, except during the Complete phase | Yes, except during the Complete phase | ✔️ | |
Delete attachments | Yes, except during the Signature and Complete phases | Yes, except during the Signature and Complete phases | Yes, except during the Signature and Complete phases | Yes, except during the Signature and Complete phases | Yes, except during the Signature and Complete phases | |
Link and unlink agreements | Yes, except during the Request phase | Yes, except during the Request phase | Yes, except during the Request phase | Yes, except during the Request phase | Yes, except during the Request phase | |
Email agreements | If allowed in template settings | If allowed in template settings | If allowed in template settings | If allowed in template settings | If allowed in template settings | |
Manage ingestion of unassigned emails | If designated by Administrators | If designated by Administrators | If designated by Administrators | If designated by Administrators | ✔️ | |
Apply Tags to Agreements | Determined by company-level role setting. | Determined by company-level role setting. | Determined by company-level role setting. | Determined by company-level role setting. | ||
Tasks | ||||||
Create and assign tasks (available during request and review phases) | ✔️ | ✔️ | ✔️ | ✔️ | ||
Create and assign tasks (Tasks page) | ✔️ | ✔️ | ✔️ | ✔️ | ||
Duplicate/reopen tasks | If agreement owner | If agreement owner | ✔️ | |||
Approval task assignee | ✔️ | ✔️ | ✔️ | ✔️ | ||
To-do task assignee | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | |
Standalone task assignee | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | |
Override approvals (i.e., approve tasks and modify approval workflows) | If agreement owner | If agreement owner | ✔️ | |||
Manage/ reassign task assignees | If task creator | If task creator or agreement owner | If task creator or agreement owner | ✔️ | ||
Re-order, modify, and delete tasks | If task creator | If task creator or agreement owner | If task creator or agreement owner | ✔️ | ||
Nudge tasks | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | |
Clause Library | ||||||
Access Clause Library | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | |
View and copy global clauses | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | |
View and copy private clauses | ✔️ | |||||
Add new clauses |
Analyze Admins Only Finalize Admins (coming soon) |
|||||
Edit/delete clauses |
Analyze Admins Only Finalize Admins (coming soon) |
|||||
Export clauses | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | |
Clause Library in Word Add-in | ||||||
View and copy global clauses | ✔️ | ✔️ | ✔️ | ✔️ | ||
View and copy private clauses | If clause creator | If clause creator | If clause creator | ✔️ | ||
Create new clauses | ✔️ | |||||
Standard LinkSquares Dashboard | ||||||
View dashboard reports | ✔️** | ✔️ | ✔️ | ✔️ | ||
LinkSquares Custom Dashboard | ||||||
View dashboard reports | ✔️** | ✔️ | ✔️ | ✔️ | ||
Edit and customize dashboard reports | ✔️ | ✔️ | ✔️ | |||
Users | ||||||
Manage users (add/edit/delete) | ✔️ | ✔️ | ||||
Manage roles (add/edit/delete) | ✔️ | ✔️ | ||||
Change permission settings | ✔️ | ✔️ |
* Note: In order to move agreement from Partially signed to review phase, a new version must be added
* Note: For non-admin users, the allowed permissions only apply to agreements users have access to.
** Note: Please contact your CSM if you would like Lite Standard users to have Dashboard Access